We have a full 60-day refund policy. Please contact info@soleida.com before returning a product.
The product must be in its original condition. Customers are responsible for return shipping costs unless the item is defective or incorrect. Returns must be sent with tracking and insurance.
Notify us of the return shipment by e-mail or via our website before sending anything back. Refunds are issued to the original payment method within a few business days after we receive and inspect the item.
If the product is defective or incorrect, please contact our customer support for assistance.